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- ISO Document Management Software

- Audit Schedule & Audit Report Software

- Corrective and Preventive Actions Software

- Supplier Corrective Action Request Software

- Calibration Management Software

- Complaint Management Software

- Quality Objective Management Software

- Gap Analysis Software

- Risk Management Software

## FAQ – CAPA / Corrective Action Preventive Action Software

##### Is Corrective Action and Preventive Action is one Form Template or separate?

NIIX has the combine CAPA into one form template and aldo separate the form into Corrective Action Request (CAR) and Preventive Action Request (PAR)

##### What can a CAPA system do?

NIIX Corrective Action Preventive Action Software or CAPA provides company to controls the CAPA process right from creation to validation and closure. Identifies and addresses the root causes of quality issues while supporting ISO compliance, lowering risk of business impact and repeat issues, and fostering continuous improvement to achieve QMS objective.

##### How the software help preventing CAPA task from overdue?

The system have auto email notification to the assigned user for every task assigned.

##### How the system help reduce the work load of the user on CAPA?

The automated workflow and automated task notification and due date reminder will help improve the CAPA process, which will further reduce the manual work that is normally time consuming.

##### Will the system track user activities?

Yes. The system have the user activities log to trace the activities of the user in the system.

##### Is it possible for the software to user for multiple ISO Standards?

Yes the system can manage CAPA of multiple ISO Standards such as ISO 9001, ISO 13485, ISO 14001, ISO/TS 16949, ISO 22000, ISO 50001, HACCP, OHSAS, ISO 17025 and other ISO Standards.

##### Can analytic report provide real time record?

Yes the system can capture detailed real-time data and authorized user can access to the required data.

##### If there any features for us to add supporting document while creating CAPA form?

You can attach supporting document file format like image, video and other format.

##### Is it possible to modify the CAPA form template?

You can build amend the form template by using the build in form editor.

##### Can we add any ISO Standard into the CAPA by ourselve?

No. You need to go through NIIX to add additional ISO Standards into the NIIX CAPA Software.

##### Can I specify an expiry date for the auditee to provide feedback in the CAPA?

Yes, auditor can set the due date for the auditee to respond to the CAPA.

##### How do I know which CAPA was issued from which Audit Session?

You can clearly state the CAPA number issued in relation to that specific audit in the Audit Schedule report.

##### Can the NIIX CAPA software collaborate with other QMS software?

Yes you can link the related CAPA to other NIIX QMS Software such as Audit Schedule, etc.

##### How can NIIX CAPA assist us in making better decisions for each and every CAPA created?

With real-time data, analytics, and comprehensive CAPA report with historical data to identify trends, common cause, corrective action can help your organization for better decision making.

##### How does NIIX notify the user for each task?

The system has automated real time notification alert on every new or overdue tasks to prevent overlooked.

##### How can NIIX CAPA assist employees in improving collaboration and communication?

NIIX CAPA with automated workflow and task notification will improve collaboration and communication among the employees.

##### Can we access the CAPA out from the company?

Yes. NIIX CAPA Software is a cloud based system and you can securely access the system with authorized login ID and password.

##### Can we change the CAPA workflows to suit our company organization structure?

Yes. You can amend the workflow for the CAPA form.

##### How secure is it to use the system to upload the form?

Software will store all your CAPA form records in database securely and multi security level.

##### Are we able to retrieve nonconformance history record?

Yes, the history record will be kept in the system and you can retrieve nonconformance record.

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